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T-Mobile Strikes Deal With OpenAI
T-Mobile US said it would partner with OpenAI to build an artificial-intelligence platform designed to help the telecom company gain and keep customers. The companies said the new platform, called IntentCX,
T-Mobile embraces AI tech by giving OpenAI customer data
T-Mobile has an answer for those frustrated by automated customer-service calls and it’s not hiring more hotline workers. It wants to build a robust AI platform based on harvested customer data. The Bellevue-based telecom giant announced Wednesday it had reached a multi-year agreement with artificial intelligence firm OpenAI.
T-Mobile to Use ChatGPT Tech for AI-Powered Customer Support
The goal is to run a new customer service platform called 'IntentCX,' which promises to take AI customer support to the next level for T-Mobile customers.
T-Mobile teams up with AI to redefine customer service
T-Mobile is making a bold move into AI in 2024, partnering with OpenAI to revolutionize how it handles customer support. With their new system, “IntentCX,” AI will do more than just answer questions—it'll take action.
T-Mobile Wants More AI Chatbots in Customer Support
The technology will be trained on billions of data points from past customer interactions, including real-time network and service experiences. While T-Mobile claimed this technol
Techaeris
10d
Here are your iPhone 16 carrier deals
Preorders for the iPhone 16 start this Friday, and here are your carrier deals for the big three carriers. AT&T, Verizon, and ...
nexttv
1d
T-Mobile Tells FCC That $4.4 Billion UScellular Deal Will Deliver FWA to Underserved Rural Areas
T-Mobile told the FCC that it plans to use the spectrum acquired from UScellular to expand its fixed wireless access service ...
PhoneArena
2d
Proposed FCC rule could make life difficult for T-Mobile customers
T-Mobile vehemently opposes a rule proposed by the FCC that would require it to unlock devices within 60 days of activation.
CNET on MSN
2d
T-Mobile's New AI Service May Soon Handle Support and Make Account Changes for You
Like most companies in 2024, T-Mobile is jumping onto the AI train. On Wednesday, the carrier announced that it has a new ...
4d
T-Mobile vs. Verizon: Which home internet is best for you?
Explore and compare Verizon & T-Mobile Home Internet, two of the top internet providers. Browse pros and cons, pricing, plan options & more.
1d
T-Mobile introduces T-Priority, a new network slice aimed at first responders
Priority, a new network slice dedicated to providing high speeds and the best possible reliability to emergency medical ...
PhoneArena
1d
T-Mobile sprinkling AI all over itself for a supercharged network and happier customers
T-Mobile announces AI partnerships with OpenAI, Nokia, NVIDIA, and Ericsson to improve the most important aspects of its ...
7d
T-Mobile vs. AT&T: Which internet provider is better for you?
T-Mobile coverage: T-Mobile covers a portion of all 50 states, making it the most available U.S. home internet provider. T-Mobile also covers more areas outside of city limits, making it a good choice ...
46m
iPhone 16 on sale today — here’s the best deals
From AT&T to Verizon, iPhone 16 deals are officially live across various retailers and carriers. Powered by Apple's latest ...
1d
T-Mobile Surpasses 2021 Capital Markets Day Goals, Sets New Ambitions, Boosts Dividend & More
T-Mobile unveils 3-year plan for growth, AI partnerships, and dividend increase. Aims for $75B-76B in service revenue and 5G ...
20h
T-Mobile CEO talks Sprint merger, iPhone 16 demand, what's next
T-Mobile is also aiming for $10 billion more in adjusted operating profits through 2027 compared to 2023, with a projected ...
1d
on MSN
T-Mobile implies it could cut installment plans if the FCC's new 60-day unlock rule takes effect
FCC's new 60-day unlock rule gets a little pushback from T-Mobile — and it could impact consumers in a big way ...
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